Legal Documents

Khelabd Privacy Policy β€” Your data is secure

Khelabd treats the security of your personal information as a top priority. This Privacy Policy clearly outlines what data we collect, why we collect it, and how it is kept safe.

Last Updated: January 2026
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Encrypted Protection
All your data is protected with SSL and AES-256 encryption
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No Data Selling
Your data is never sold to third parties
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Your Control
You have the right to view, correct, or delete your personal information
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GDPR Compliant
khelabd Follows International Privacy Standards
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01. Introduction & Scope
How This Privacy Policy Works

Khelabd (https://khelabd.ws) is a trusted online gaming and betting platform in Bangladesh. We hold our users' privacy in the highest regard. This Privacy Policy gives you full transparency into what information khelabd collects, why it is collected, and how your data is kept secure.

By using our website or mobile app, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and get in touch with us.

Scope: This Privacy Policy applies to khelabd's main website, mobile application, customer support channels, and all associated digital services. It does not apply to any third-party websites that may be linked from our platform.

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02. What Information We Collect
Personal and Non-Personal Data List

Khelabd only collects the information necessary to operate our services effectively. Collecting excessive or unnecessary data goes against our principles.

Information collected at registration

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Residential address and country
  • Preferred language and currency

Information collected for KYC verification

  • Copy of National ID or Passport
  • Proof of address document (utility bill or bank statement)
  • Selfie or face verification photo (where applicable)

Transaction Information

  • Payment method details (partial bKash/Nagad/Rocket account numbers)
  • Deposit and withdrawal history
  • Betting & Gaming Activity Records

Automatically collected information

  • IP Address & Location Data
  • Browser type and device information
  • Website visit duration and page navigation data
  • Cookies and session data
Data Type Purpose Mandatory?
Name & Contact Information Account Creation and Communication Yes
Identity Documents KYC and Age Verification For large transactions
Payment Information Secure Transaction Processing Yes
Browsing Data Security & Experience Improvement Automatic
Marketing Preferences Personalised Offers Optional
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03. How Your Information Is Used
How We Use the Information We Collect

Khelabd uses your data only for specific, legitimate purposes. We never use your information unnecessarily or without authorization.

For operating our services

  • Creating and managing your account.
  • Delivering uninterrupted betting and gaming services.
  • Processing deposit and withdrawal transactions.
  • Providing customer support and resolving issues.

For security and compliance

  • Anti-Money Laundering (AML) and fraud prevention.
  • Verifying age and identity.
  • Meeting legal and regulatory obligations.
  • Detecting duplicate accounts and fraudulent activity.

For improving the quality of our services

  • Identifying platform bugs and technical issues.
  • Analyzing and improving the user experience.
  • Using data to develop new features and products.

For marketing and communications (subject to your consent)

  • Sending bonus and promotional offers.
  • Providing personalized gaming recommendations.
  • Sending important account-related notifications.

Marketing Opt-Out: You can unsubscribe from promotional emails or SMS at any time β€” either through your account settings or by sending us a direct request via email.

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04. Data Sharing & Third Parties
When and With Whom Your Data May Be Shared

Khelabd never sells your personal data to third parties for commercial purposes. However, limited information may be shared with trusted partners in certain specific circumstances.

When Information May Be Shared

  • Payment Processors: The necessary information is shared with bKash, Nagad, or Rocket to process your transactions.
  • Identity Verification Services: With licensed verification agencies for the KYC process.
  • Legal Authorities: Upon receipt of a valid court order or directive from a government authority.
  • Regulatory Authority: For mandatory reporting to gaming licence authorities.
  • Cloud & Technology Services: With contracted service providers to ensure data hosting and security.

Important Assurances: Before sharing any information with third parties, we ensure they are bound by strict confidentiality agreements and maintain the same level of protection for your data.

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05. Security Measures
How your data is kept secure

Khelabd uses industry-leading technology and practices to protect your personal and financial information. Our security team monitors systems around the clock, 7 days a week.

  • SSL/TLS Encryption: All data exchanged between your browser and our servers travels through encrypted channels.
  • AES-256 Data Encryption: Sensitive data stored in our databases is protected with military-grade encryption.
  • Two-Factor Authentication (2FA): Additional verification is required for logins and large transactions.
  • Firewall & DDoS Protection: Preventing unauthorised access and attacks at the server level.
  • Regular Security Audits: Regular system audits conducted by third-party experts.
  • Staff Training: All our staff undergo rigorous data protection training.

Your Role: Security is a shared responsibility. Keep your account password strong, never share it with anyone, and avoid logging in over public Wi-Fi.

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06. Cookie Policy
What Are Cookies and How We Use Them

Cookies are small text files stored in your browser. khelabd uses cookies to enhance your browsing experience and ensure the platform runs smoothly.

Cookie Type

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand site usage (via tools like Google Analytics).
  • Marketing Cookies: For personalised ads and offers (subject to your consent).

You can control or delete cookies through your browser settings at any time. However, disabling certain cookies may limit some functionality on the site.

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07. Data Retention Period
How long we retain your data

Khelabd retains your personal information only for as long as necessary. Once the purpose has been fulfilled or legal obligations have expired, your data is securely deleted.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years as required by legal obligations
KYC Documents 5 years after account closure
Customer Support Records 3 years after last contact
Marketing Data Upon withdrawal of consent
Logs & Session Data 90 days
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08. Your Privacy Rights
Your Rights

Khelabd fully respects your privacy rights. Under international data protection regulations, you are entitled to the rights listed below. To exercise any of these rights, please contact our support team.

Your Data Rights β€” Learn More

Click on each right to read more details

You can request a full copy of the data khelabd holds about you at any time. Upon request, we will provide a complete copy of all your stored information within 30 days β€” at no charge.

If any of your stored information is inaccurate or incomplete, you can request a correction. Many details can be updated directly from your account settings. For changes to sensitive information, please contact our support team.

In certain circumstances, you may request the complete deletion of your personal data. However, some information must be retained for a legally required period β€” such as transaction records or KYC documents. We will take action within 30 days of receiving your request.

You may request that we restrict how we process your data for certain purposes β€” for example, opting out of marketing or excluding your data from analytics. You can make this request via your account settings or by contacting support.

You may request your stored data in a structured, machine-readable format (such as CSV or JSON) for use on any other platform. Data will be provided within 15 business days of your request.

You may withdraw your consent at any time β€” including for marketing communications, cookies, or data sharing. Withdrawing consent does not affect the lawfulness of prior processing, but we will stop using your data for that purpose going forward.
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09. Child Protection Policy
Protection of Users Under 18

Khelabd strictly enforces an 18+ policy. We do not collect information from or provide services to anyone under the age of 18. Age verification is a mandatory step during registration.

If we become aware that a minor has registered an account by mistake, that account will be closed immediately and all associated data will be permanently deleted. If you believe your child is using our platform, please contact us without delay.

Parental Controls: To help manage online gaming at the household level, we recommend that parents use internet filtering software.

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10. Contact & Complaints
For privacy-related questions or complaints

If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please get in touch. Our data protection team is always ready to help.

  • Email: support@khelabd.ws
  • Response Time: Typically within 2–3 business days style="color:var(--heading);">Complaint Resolution: Up to 30 days for complex matters

Policy Change Notice: If we make any significant changes to this Privacy Policy, we will notify you in advance via email or a platform notification. You will have the opportunity to review the changes before they take effect.

Why Trust khelabd

Our commitment to protecting your privacy

We don't just say it β€” we prove it: protecting your data is our highest priority.

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Military-Grade Encryption
At khelabd, your data is protected with AES-256 encryption β€” the same technology used by the world's leading banks and government agencies. From your password to your transaction details, everything is secure.
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Sale of Data is Strictly Prohibited
We never sell your personal data to third parties for commercial purposes. Your information is used solely to provide you with our services β€” that is our commitment.
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Full Control in Your Hands
You have full control over your data β€” view, edit, download, or delete it at any time. Manage your privacy preferences in just one click from your account settings.
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Following International Standards
khelabd complies with GDPR and international data protection regulations, meaning you receive the same high standard of privacy protection as users anywhere in the world.
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Transparent Notifications
We notify you in advance of any changes to our Privacy Policy. Nothing is hidden β€” you will be fully informed of every update.
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24/7 Security Monitoring
Our security team monitors systems around the clock. Any suspicious activity is acted upon immediately, and you will be alerted if necessary.
Get Started Safely

Your Privacy Is Guaranteed β€” Play with Peace of Mind!

Your personal information is protected with the highest level of security at khelabd. Register today and begin your journey on Bangladesh's most trusted gaming platform.

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